White Paper: The Psychology of Withholding Goodwill from Those We Have Wronged

Abstract

This white paper explores the psychological and moral barriers that inhibit individuals from genuinely wishing well for those they have wronged. Drawing on research from moral psychology, cognitive dissonance theory, shame and guilt mechanisms, and interpersonal neurobiology, the paper unpacks why perpetrators often rationalize continued resentment or moral indifference toward their victims. It discusses the self-preserving illusions and fear of moral accountability that fuel ongoing hostility or avoidance, and it proposes pathways toward moral repair and restored empathy.

1. Introduction: A Moral Inversion

In the moral logic of reconciliation, it would seem intuitive that a person who has wronged another would feel remorse, seek to make amends, and hope to see the other flourish. Yet often the opposite occurs: the wrongdoer harbors resentment, rewrites the narrative to paint the victim in a negative light, and finds it difficult to wish them well—much less apologize or pursue reconciliation. This paradox represents a profound failure of moral agency and relational maturity, and it has significant consequences for both individual psychological health and societal reconciliation processes.

2. Cognitive Dissonance and the Moral Self

At the heart of this problem lies cognitive dissonance—the discomfort people experience when their actions conflict with their self-concept. Most individuals view themselves as fundamentally decent. When they cause harm, this threatens that self-concept. They can reduce this dissonance by either:

Admitting wrongdoing and changing behavior, which is morally mature but emotionally taxing and socially risky. Rationalizing or justifying their behavior, which is emotionally easier and preserves self-esteem but damages relationships.

Those who choose the second path often begin to demonize or devalue the person they harmed. They might say, “They were oversensitive,” “They deserved it,” or “They’re just making it worse.” This enables the wrongdoer to maintain a coherent, positive self-image by transferring blame to the victim.

3. The Role of Shame and Defensive Hostility

Guilt can lead to reparative action, but shame—a feeling of being fundamentally flawed—often leads to withdrawal or aggression. Shame-prone individuals are more likely to externalize blame and lash out rather than engage in self-reflection. They may feel exposed or judged by the very existence of the one they harmed. To avoid this painful self-awareness, they redirect hostility toward the victim, especially if the victim remains morally upright or socially successful. In this way, the wrongdoer may unconsciously seek to punish or diminish the person who reflects their moral failure back to them.

This leads to a perverse psychological inversion: the harmed becomes the hated, the wronged becomes the enemy, and the truth-teller becomes the threat.

4. Narratives of Moral Evasion

The inability to wish others well after having harmed them is often sustained through narrative. The wrongdoer may rewrite history to reduce their culpability, inflate the flaws of the victim, or emphasize unrelated good deeds to drown out the weight of their offense. These narratives function as protective mechanisms that:

Recast the harm as a misunderstanding or mutual conflict. Reframe the victim as vindictive or unstable. Reassert the moral superiority or victimhood of the perpetrator.

This process is often subconscious and socially reinforced, especially in environments that lack accountability structures or value tribal loyalty over moral truth.

5. Fear of Accountability and Loss of Control

Apologizing sincerely or making amends introduces vulnerability. It admits moral failure, invites judgment, and may entail consequences—legal, social, or personal. The fear of these consequences fosters avoidance behaviors. Moreover, the act of doing right by someone implies placing some power into their hands—the power to forgive or to withhold forgiveness. For those with control issues or pride, this power asymmetry is intolerable. It is psychologically safer to resent the other than to entrust them with the keys to moral repair.

6. Loss of Empathic Imagination

Wrongdoing dulls empathy. Once someone is harmed, especially if they are framed as an enemy or threat, the wrongdoer’s ability to imagine their pain and perspective diminishes. Neurobiological studies suggest that empathy for people outside one’s moral “ingroup” is significantly lower. Thus, if the wrongdoer mentally shifts the victim into the outgroup—or vilifies them—their capacity to genuinely care erodes. This is reinforced by repeated moral disengagement, where wrongdoing becomes easier over time as the conscience adapts to self-justification.

7. The Spiritual and Moral Cost of Withholding Goodwill

Over time, this dynamic corrodes the inner life. Resentment and moral evasion harden the conscience, reducing one’s ability to respond to future ethical situations with clarity and humility. The wrongdoer becomes trapped in a self-protective moral cocoon, incapable of true reconciliation not only with others but with themselves. Relationships remain stunted, and cycles of harm perpetuate.

8. Pathways Toward Moral Repair

Reversing this dynamic requires:

Truth-Telling: Acknowledging the full extent of the harm done, without minimizing or relativizing it. Moral Courage: Facing shame, guilt, and fear without defensiveness. Empathic Re-engagement: Rehumanizing the person wronged and allowing their perspective and pain to be valid. Making Amends: Tangibly seeking to repair what was broken where possible. Blessing the Other: Actively wishing for their good, even without relationship restoration.

These steps move a person from self-deception toward moral integrity.

9. Conclusion

The inability to wish well for those one has wronged reveals a deeper moral and psychological fragility. Rather than arising from hatred or indifference alone, it is often a defense mechanism against the pain of shame, the threat of moral dissonance, and the loss of control. Yet it is precisely this vulnerability—when embraced—that opens the path to healing, both for the wrongdoer and the wronged. True moral maturity is measured not by the absence of wrongdoing, but by the presence of repentance, the courage to seek restoration, and the grace to genuinely wish others well—even when we have failed them.

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2 Responses to White Paper: The Psychology of Withholding Goodwill from Those We Have Wronged

  1. You mentioned fearing loss of control as part of this. That will go to explain why Armstrongist ministers and churches rarely take responsibility for the damage done by some of their… mistakes. Sure, they might say, “Oops. We didn’t have to break up that happy family after all.” Or, “Yeah, I did give you bad ministerial commands about your business, causing it to fail.” Maybe. But never an acknowledgment of the ego and agenda behind the action, policy, or dogma, and never an offer to financially recompense people.

    Just yesterday I saw a clip from “House” where a doctor sincerely misdiagnosed a fellow as terminally ill. The fellow proceeded to plan selling his house and was doing a bit of the Tim McGraw “live like he was dying” thing. When the truth came out, the guy was going to be out six grand paying a sales commission on the sale that he wasn’t going to end up, making. The doctor actually offered the guy the money! Legally he wasn’t liable, but he felt it was the moral thing to do.

    Here is the link. Wait for the twist ending! It’s off topic, but maybe you can find some mitigation in it (it would be fun to see that): https://m.youtube.com/shorts/9ir-oVf_I6o

    Imagine acknowledging the denial of Exodus 21 was built in part on wanting to keep women in bad marriages. Imagine an ACOG, or even a minister himself, forking over cash to a businessman and his family when it/he caused their impoverishment. (It could be done via a temporary reprieve on “contributions” — “No T1, T3, or HD offerings for X years, and we won’t ask questions about your T2 practice.”)

    Such would go along way to earning your religious movement a more “charitable” treatment from its critics.

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